67 innlegg i dette emnet

[AntonsenMT5]

K-E, den 11.02.2010 - 18:32:14, skrev:

Er de som trykker plaggene blinde eller? Ligner jo ikke på tegningene Trodde virkelig de var flinkere siden de er at såpass stort firma.

Kun "Tuning is not a crime" T-skjorten og koppen som har blitt helt perfekt

Får sende enda en klagemail da...

Trykket var høyt opp ja, men gjør ikke meg no  

MopedHåkon, den 11.02.2010 - 21:05:52, skrev:

Mitt ble ganske bra. Men til dere som vil ha store "baggy" klær. Så ikke bestill store t-skjorter... det gjorde jeg. de er baare breie ikke lange... Men genseren var smud

Da får t-skjorta gå til veggpynt håkon  


Jeg bruker vanligvis M/L, men her var faktisk L i det minste laget. Vær obs på størrelsene folkens!

[K-E]

Da har jeg ordnet design problemet

Svaret jeg fikk på min første klagemail:

Sitat

Hello Karl-Erik,

Many thanks for your email.

Sorry that the delivered goods don't match your expectations and the expectations of your customers. Has the design always been printed that way?

I would like to offer you the exchange of the articles or you and your customers could keep them against a partial refund in form of a voucher for your next order.  

Therefore, everyone would have to contact us and let us know the order ID.

Please let me know how you would like to proceed.  
            
In event of an exchange please return the articles sufficiently prepaid to us c/o  
            
Spreadshirt; Giesserstr. 27; 04229 Leipzig; Germany

As soon as we have received the goods we will reprocess your order. We would then make sure, that the text is closer to the seam as recommended.

Attach your order-ID and the reason for the exchange.

For further questions please don't hesitate to contact me again.

Kind regards

Anja Wildenhayn
Spreadshirt Service

Så svarte jeg:

Sitat

I would like to offer you the exchange of the articles or you and your customers could keep them against a partial refund in form of a voucher for your next order.

Well, why should my costumers want to return their articles if they get no guarantee that the new article is correct? If you can't deliver correct articles when they buy one, why should you manage to deliver a correct article later?


Here are some pictures:

1: Bike is perfect, but the text is a bit high
2: Both bike and the text is to high
3: Bike is perfect, but the text is to high
4: Bike is a bit low, but the text is perfect


Perfect position, but why is it so small??


Again; why is it so small?? It looks much better on the drawing, filling the whole width of the t-shirt.


Perfect!


Perfect!

(Ja, jeg er veldig pirkete, men jeg forventer et skikkelig resultat!)

Og nå fikk jeg svar igjen:

Sitat

Hello Karl-Erik,

Many thanks for your email.

Thank you for sending all the pictures. That makes it a lot easier ;-).

In order to guarantee that the designs will be printed correct, I will add a note to the products to assure that the production will take care to print them exactly as you desined it.

For further questions please don't hesitate to contact me again.

Kind regards

Anja Wildenhayn
Spreadshirt Service

Så nå skal designen være helt rett når dere bestiller Og om noen av dere som allerede har bestilt ikke er fornøyd, så kan dere ta kontakt med de og referere til min klage, så får dere bytte!


- Karl-Erik

[Speedfigth]

Innsatsen du gjør er bare til å ta av seg hatten for Karl Erik

Thumbs up

[Muffinsen]

Det var ganske dårlig av det firmaet ! Men flott at du gjør den jobben du gjør Karl Erik!

[Jåomææn]

Supert Karl Jeg ble ganske fornøyd med varene mine, så jeg kommer ikke til å sende noe tilbake.

[K-E]

[Strandern]

Jeg må ha flere t-skjorter og ny genser snart Vet hvor det skal kjøpes nå

[Möllers Tran]

Genialt! litt vrient med bare kredittkort, men skal nok få ordna å få kjøpt den tuning is not a crime tskjorten! : D